The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Service!
“I was truly impressed by the room service. It was prompt and the cleanliness of my room was perfect, making for a very pleasant stay.” view full review
Relaxing Spa Day
“The massages by Diana and Carly were heavenly and added a special touch to my experience. I felt rejuvenated after my spa visit.” view full review
Unique Dining Experience
“Dining at Le Chique was a good adventure! The atmosphere was lively, and the food was a culinary journey worth the wait.” view full review
Worry-Free Babysitting
“The babysitting service exceeded my expectations! I appreciated receiving updates and photos, allowing us to enjoy our long dinner with peace of mind.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Table tennis
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Entertainment
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Open-air bath
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Carretera Cancun Puerto Morelos Km 27.5,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Carretera Cancun Puerto Morelos Km 27.5,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Unnamed Road
The Kay Club
1.9
km
Beach
Bahia Petempich
2.6
km
Zoo
Crococun Zoo
3.6
km
Bahia Petempich Beach
3.0
km
Gallery
Galeria Arte Zissimo arte contemporano
4.7
km
Av. Javier Rojo Gomez 14
Rosario & Marco's Art Shoppe
4.8
km
Av. Javier Rojo Gomez Lote 3
Catholic Church
5.4
km
Puerto Morelos Lighthouse
5.8
km
Nearby
Beach
Snorkeling Adventure
310 m
Restaurants
Le Chique
120 m
Carretera Cancun-Puerto Morelos km 27.5 Manz 37
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
spacious rooms
beautiful view
limited location
poor service
7.2/10
Very good
Rooms
7.8
Location
6.3
Service
7.3
Dining
7.0
Guest reviews
7.2/10
based on 4 reviews
8.4
8.4/10 based on 10 reviews
Al
United States,
January
2024
7.8/10
The hotel offers a mix of positives and negatives. The rooms were beautiful upon completing the reservation, but not at the property. The service was really friendly and welcoming, yet not very flexible due to operating with half its staff. The location was beautiful but had a 'hard sell' for tours and limited territory access. The dining was reasonable, but options may be limited. Overall, a stay with ups and downs.
Rooms
8.0
The rooms were good at the hotel.
Service
9.0
The service was terrific and very accommodating.
Location
7.0
The location was beautiful, but had a 'hard sell' approach for tours and limited territory access.
Dining
7.0
The dining was reasonable; however, options might be limited.
Facilities
The hotel offered various facilities to enjoy.
Les
United Kingdom,
January
2024
7.2/10
The hotel is located in a nice area, although the beach access is limited due to seaweed issues. The rooms were spacious and clean, but there were some concerns with the seafood market nearby. The service was friendly overall with a few standout helpful individuals. The dining options were reasonable, especially for enjoying local seafood. However, there were some hard-sell tactics for additional paid services.
Rooms
8.0
The rooms were very nice, spacious, and clean upon arrival.
Service
7.0
The service was very nice and helpful from most staff members.
Location
6.0
The location had its charm, although some issues with seaweed and nearby markets.
Dining
7.0
The dining options were reasonable, especially for enjoying local seafood.
Facilities
8.0
The hotel had a variety of facilities available for guests.
Matthew
United States,
October
2023
7.8/10
The hotel had a beautiful tropical plant view, but the dining experience was a bit limited for my taste. The staff were exceptional, though still operating at reduced capacity, and the service was friendly and helpful. The territory was vast, but beach access was a highlight.
Rooms
7.0
The adjoining rooms upon reservation were all nice.
Service
8.0
The staff were friendly and helpful despite operating with fewer members.
Location
8.0
The vast territory had beautiful views, but limited dining options.
Dining
7.0
The dining was reasonable but could be more varied.
Facilities
9.0
The facilities were spacious and modern.
Norman
United States,
June
2023
6.2/10
I had a mixed experience at the hotel. The rooms were very nice and spacious, with a beautiful view of the pool area and beach, but the service was lacking except for one exceptional employee named Francesco. The location was limited in terms of offerings, and the dining was reasonable but not outstanding.
Rooms
8.0
I absolutely loved the very nice and spacious adjoining room with a beautiful view of the pool area and beach.
Service
5.0
Apart from the exceptional service provided by Francesco, the overall service experience was subpar.
Location
5.0
The hotel's location left much to be desired, with limited offerings and some issues like seaweed on the beach and a seafood market nearby with rotten fish on display.
Dining
7.0
The dining experience was reasonable, and we found ourselves eating there most nights, although it was not exceptional.
Facilities
7.0
The facilities were sufficient for our needs during the stay.